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What is page archiving?

Page archiving helps to remove those Confluence pages from the view of your users. A page can become a subject of archiving in three ways:

  1. It was not updated for N days.
  2. It was explicitly marked for archiving by the "archive" or "archive-single" label added.
  3. It was assigned a specific archiving date (like "2018/05/23") and that date was passed.

Archiving the pages that are not needed anymore (instead of permanently deleting them) is crucial to preserve the precise history of your content yet to keep current content lean and consistent.

How does it work?

You can activate page archiving by checking the If the page is not updated for N days option, the If the page is not viewed for N days option, the Labeled with 'archive' or 'archive-single' option, or their combination in the lifecycle configuration settings.

Please note that although the "notify" actions are optional, the "archive the page" action is always active. Simply, because it makes no sense to turn that off. If you want to inactivate this feature, then just uncheck all triggers.

When the lifecycle job is executed:

  1. The app calculates the age of each page and compares that to the archiving limit value.
  2. It checks if there are "archive" or "archive-single" labels added to the page.
  3. It also checks if there are "archive-yy/mm/dd" or "archive-single-yy/mm/dd" format labels added to the page. If there are, it takes the earliest data and compares that to the current date.

If a page matches any of these criteria, it is becomes a subject of archiving.

Archiving strategies

After the pages that should be archived were found, this is the archiving strategy that does the actual archiving work. In other words, the strategy defines what will happen to the archivable pages during the archiving process.

The feature to select between archiving strategies is available since Better Content Archiving version 5.1.0. In pre-5.1.0 versions there is only the strategy called Copy and Trash available (hard-wired). Thus, archiving configurations created in pre-5.1.0 versions will be migrated to use the Copy and Trash strategy when the app is updated to 5.1.0. We think that Move works better in most cases, therefore you should consider switching to that after the version update.

Strategy is an option in the archiving configuration, allowing you to select that separately for each space via custom configurations, or select that consistently via global configurations.

There are 3 strategies available (since 5.1.0), each having its own merits:

  1. Copy and Trash: This replicating strategy copies the pages to the archive space, and trashes them in the original space.
  2. Move: This replicating strategy moves the pages to the archive space. (This is the default strategy.)
  3. Trash: This strategy simply trashes the pages. (This strategy does not create an archive space.)

To find out which strategy fits your use case the best, see the comparison of strategies and the selection guide.

How strategies work

As mentioned above, the Trash is the simplest strategy: it deletes the pages to archive. This has the same semantics as manually deleting a page: that will reside in the trash of the fresh space, until the first emptying. In this sense, this strategy is not about actual archiving, but about removing clutter and about releasing storage easily and quickly.

Copy and trash and Move are, in contrast, so-called replicating strategies. It means those will either copy or move the pages to the corresponding archive space, taking care of "replicating" (reconstructing) the fresh space's page structure also in the archive space. The picture below shows how the fresh space and the archive space will look after archiving a tree of 4 pages rooted at Helpdesk Reports.

The following section explains the details what happens when a page is being archived using one of these two strategies.

Creating archive spaces

When the first page to archive is found, a new Confluence space (the so-called archive space) will be created as the new home of the archive pages. Its space key will be "<fresh space key>Archive" and its name will be "<fresh space name> (Archive)". If that space already exists due to previous archiving work, then the existing space will be used.

As for security, all read-type space permissions will be copied from the original space to the archive space. Write-type permissions, like edit page or add comment, are not copied. The idea is to discourage making updates in the archive space. Although it is considered a bad practice, space administrators can re-add write-type permissions in the usual way, if that's needed for some reason.

(In app versions prior to 4.3.0, all space permissions are copied, also including write-type ones.)

Setting archive spaces to the "Archived" status

If you check the Archived option at Archive space's status in the archiving configuration, the archive space will be set to the "Archived" status. (In pre-7.3.0 app versions the same option is called Hide the archive space, but it works identically.)

This space status will remove the archive spaces and their contents from search results, navigation, dashboards and activity streams - practically hiding them. It will also put the archive spaces to the Archived spaces list in the Space Directory - where they'd be expected. For more details on the effects of the "Archived" space status, see this article in the Confluence documentation.

We strongly suggest checking this option. Otherwise, the archive space will be set to the "Current" status, making that a "regular" space. It may result in confusion:

  • Your users may receive "duplicated" search results: one from the fresh and the other from the archive space.
  • Your users may "get lost" while navigating: they will see both the fresh and the archive space, and those may contain similar content.

Overall, this is very intuitive to use the "archived" status for archive spaces.

Archiving pages with the Move strategy

When the archive space is available, archivable pages will be moved to that. This "move" has the same semantics as manually moving a page: the page will preserve all meta information (versions, comments, attachments, labels, etc.). Also, the children of the archived page will be moved one level higher in the fresh space's page tree.

Not only that the archivable page itself will be moved, but also all its ancestor pages (parents, grandparents, etc., up to the root level) will be copied, even if those ancestors are not to archive. Again: while the archivable page is moved, its ancestors are copied. The goal of replicating the ancestor pages is to preserve the original page hierarchy also in the archive space.

If the ancestors already exist in the archive space (created by a previous archiving run), then the app will "synchronize" them. It means that those will be updated with the most current page content, comments, attachments and labels from the fresh space again. The whole idea here is to keep these placeholder pages in the archive space close to their correspondents in the fresh space.

Archiving pages with the Copy and Trash strategy

Using the Copy and trash strategy works similar to Move (see the previous section) with the following notable differences:

  • Pages are copied (instead of moved) to the archive space. The current page version is copied, together with the page permissions, comments, attachments and labels.
  • After copying it, the original instance of the archivable page is trashed (deleted) in the fresh space.

The children of the archived pages are moved one level higher, just like with Move.

The replication of the ancestors works the same as with Move.

Comparison of strategies
Copy and trash Move Trash
Archive space Created when archiving the first page Created when archiving the first page Not created
Page versions Only the latest version kept
(only the most current page version is copied, although additional runs synchronize that)
All versions kept Deleted
(precisely: all versions kept in the trash until that is emptied)
Attachments Only the latest version kept All versions kept Deleted
(precisely: all versions kept in the trash until that is emptied)
Comments Archived Archived Deleted
(precisely: kept in the trash until that is emptied)
Labels Archived Archived Deleted
(precisely: kept in the trash until that is emptied)
Incoming links to archived pages Will turn into "create page" links
(as the linked page was trashed)
Will not change
(but will point to the pages in the archive space, which are accessible only by administrators)
Will turn into "create page" links
(as the linked page was trashed)
Performance Slow Faster
(in most cases)
Very fast
Storage requirements Temporarily doubled
(emptying the trash releases the "duplication", and storage will equal to the original)
Unchanged
(deleting the archive space releases the storage required by the archived content, but restoration won't be possible anymore)
Unchanged
(emptying the trash releases the storage required by the archived content, but restoration won't be possible anymore)
How to restore an archived page? Restore from the trash if that wasn't emptied yet. It restores all details (history, attachment versions, etc.), but only works for individual pages (inconvenient for many).

Alternatively, move back from the archive space (together with its descendants). It is more convenient for bulk restoration, but page history will be lost (as that was not archived originally).
Move back from the archive space (together with its descendants). It is convenient and will keep all page details (including page versions). Restore from the trash if that wasn't emptied yet. It restores all details (history, attachment versions, etc.), but only works for individual pages (inconvenient for many).
What is the best strategy for me?

Use Move:

  • Unless you have strong arguments toward the two other strategies, use Move. (We have chosen this for the default, because we think this fits the typical use cases the best.)

Use Copy and Trash:

  • If you don't want to keep all versions of the pages and attachments to archive, only the most current one, then it is more efficient than Move. It requires less space and it may be faster, at cost of not keeping the full history of pages and attachments.
  • If you are a long-time user of Better Content Archiving, and your team already understood the semantics of archiving in pre-5.1.0 app versions, you may want to stay with this strategy.

Use Trash:

  • If your primary concern is freeing up storage, cleaning up your spaces and improving your Confluence's performance.
  • If you are totally sure that you will not need the old pages anymore (ex: you know that that is just garbage piled up over the years).

Note: use the Empty trash feature to permanently release the storage, but consider making a backup before that.

Filtering labels

Labels are used for various mechanisms in Confluence. When a page is moved or copied to the archive space, its labels are filtered to avoid unexpected behaviour.

The following labels are removed by the filter in the archive space:

  1. All labels that control the Better Content Archiving app. These simply do not make any sense in the archive space. Plus, if you would restore a page that still has the archive-single label, for instance, then it would be re-archived at the next execution of the archiving process.
  2. The my:favourite and my:favorite labels are used to mark your favourite pages. These are removed to keep your favourite list clean (after moving a page to the archive space) and to avoid duplicated entries in the favourite list (after copying a page to the archive space).

All other labels are kept without changes in the archive space.

Disabling notification emails

The operations executed during archiving would normally result in sending out a lot of notification emails, about page creations, moves, deletions, comments, attachments and mentions. This could possibly cause some confusion and unwanted email flood for users. Better Content Archiving for Confluence reduces this "noise" by simply not sending any of those built-in notifications.

The app's own notifications will be, however, sent to everyone configured in the archiving rules.

This feature is available since app version 4.1.0. In previous versions, built-in notifications are sent as normally.

Links pointing to the archived pages will break, obviously. Either because the page is now in an archive space (Move) or because the page is trashed (Copy and Trash and Trash). Broken links clearly indicate that pages referring to the expired content must be updated, too.

At this point you may want to:

  1. remove the broken links in the referring pages, and rework the content around it,
  2. or restore the archived page from the Trash, and update its content to make them up-to-date again,

Note: Better Content Archiving does not hide or fix the broken links, by design, as that requires the content owner's intelligence.

Using archive spaces

Better Content Archiving applies a clear, but non-obtrusive style to archive spaces, to differentiate those from their fresh counter-parts (from app version 7.2.0). It includes a yellowish background color plus an expressive watermark:

This distinct style is visible both on the wiki pages and in the space's administration screens. The primary aim is to make it clearly visible that the user is in an archive space's context. When they understand the context, they will not make "accidental updates", post comments, etc. on the archived content (even if they had the permissions, which is unlikely any way).

Other than the visuals, archive spaces are regular spaces in the sense that all Confluence core features are available on those. Note, however, that only a sub-set of the features makes sense in archive spaces.

You will typically:

  • search for archived content
  • view archived pages and attachments
  • view the version history of archived pages (audits)
  • restore archived pages and attachments

In contrary, you will unlikely:

  • create, edit, delete or otherwise make changes to archived content
Restoring archived pages

As mentioned before, there are two ways to restore an archived page:

  1. If the page is still available in the Trash of the fresh space, then you can quickly restore it from there.
  2. If the Trash was empty, then move the page back from the archive space to the fresh space, as normally.

Archiver user (actor)

As you have seen seen in the previous sections, archiving includes creating archive spaces and creating, moving, deleting pages. All these operations require a valid Confluence user account with the sufficient permissions.

As archiving is typically executed as a background job, when there is no "currently logged-in user" available, you are required to pre-select a Confluence user (also referred as "archiving actor") in the archiving configuration, on whose behalf all operations will be executed. Technically speaking, when the background job processes a space, it takes the actor that is selected in archiving configuration applied to that space, and "logs in" that user account. When the processing is done, the user gets automatically "logged out" from the job's thread. All this is totally transparent and has zero side-effect.

When editing an archiving configuration, the app offers all user accounts from the confluence-administrators group as an option for "archiver user". Although this special group is automatically created by Confluence, in some cases this is renamed to a different name (not recommended!), therefore the app will not be able to offer any option for actor. Make sure that this group exists and has at least one valid member.

There is also a fallback option called "Automatic", which should rarely be used. When you select this, the app will automatically search for a user account that could be used. Please note however that it is not guaranteed that the app will find the same user account every time, which may confuse some.

As a best practice, we suggest selecting a specific user account, and not relying on the automatic selection. We also suggest creating a separate user account with a descriptive name like "Wiki Archiver" for this, as that eliminates confusion. When other users see it in notification emails and activity streams, they will better understand what was going on.

Archiving policy

It is a very good practice to require the exact reason to be specified when someone wants a page to be archived. The app can enforce this if you check the Archiving reason required option when configuring.

If this option is activated, then the app will check if the archiving reason is defined for each page marked for archiving (using the labels). How to define the reason? Users must add a comment to the page, with the comment text containing the "#archive" hashtag. For example, this is a valid comment to describe the archiving reason: "This product was removed from the market last year. #archive".

If no such comment has been added, then the page will be skipped (will not be archived), and it will be reported to the user who originally added the label, so that he can fix the situation. If the comment is there, then the archiving will be executed normally, and the reason text will be reported in the notification emails, so that all stakeholders can clearly see it.

Important: age-based archiving does not use this option. If a page is to be archived due to its age exceeding the "archiving period", then no reason is required.

Using labels to control page archiving

Use the following labels:

archive Add to each page that you want to archive, together with the tree of its descendant pages.
archive-single Add to each page that you want to archive, but leaving its descendants untouched.
(This is the non-recursive version of archive.)
archive-yy/mm/dd Add to each page that you want to archive on a specific date, together with the tree of its descendant pages.
"yy" denotes the year, "mm" the month and "dd" denotes the day part of the date.
Example: archive-16/2/25 archives this page on 25 Feb 2016.
(since 4.5.0)
archive-single-yy/mm/dd Add to each page that you want to archive on a specific date, but leaving its descendants untouched.
(This is the non-recursive version of archive-yy/mm/dd.)
(since 4.5.0)
archive-review Add to each page that you want to mark for review.
These will be listed in a separate category called To review, after they expire. You find this category under Space ToolsArchivingContent Quality, then click on the expired pages count.
(Not recursive.)
archive-update Add to each page that you want to mark for update.
These will be listed in a separate category called To update, after they expire. You find this category under Space ToolsArchivingContent Quality, then click on the expired pages count.
(Not recursive.)
noarchive This label excludes a page, and all its descendants, from archiving.
Note that this label excludes them from every mechanism: from page view tracking, from page expiration tracking and from page archiving!
noarchive-single This label excludes a single page, but not its descendants, from archiving.
(This is the non-recursive version of noarchive.)

Notification emails

After the archiving was completed, the notification emails show you the archived pages with the reason why they were archived (expired, marked for archiving, etc.). The links point to the archived version of the pages, which can be used to view or restore content if needed later.

To reduce the email traffic, a single email will be sent per user. It contains the full page list combined from all spaces where the user was selected to be notified.

About skipped pages

In spaces with archiving policy activated, the users, who marked the pages with the "archive" or "archive-single" labels, are warned when they forgot to specify the reason for archiving.

The emails provide quick links to add the missing page comments where the reason can be described.